Frequently Asked Questions...
Welcome to my
Frequently Asked Questions page.
Just click on the text below to jump right to the question (and my
answer).
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Why
do I need to hire a copywriter?
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Hey, how do I copyright my
fantastic idea (or song, or story, or...)?
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How do I know you'll
understand my particular business?
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Will you keep information
about my project and my personal data confidential?
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What if it isn't quite right
the first time? Do you charge for revisions?
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So how long does this whole
copywriting thing take, anyway?
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What exactly is a
copywriter?
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How
much are your fees?
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How
can I pay you for your services?
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Do you charge
sales tax and why?
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If you write a web
page for me, exactly how long is
one page?
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How am I going to get my
business off the ground when you cost so much?
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Couldn't you do something
really cheap for me, just to try out your services?
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Can we exchange links?
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I need a graphic designer,
too. Can you help?
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When you turn in my copy, will there be
typos?
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Can you
give me a few tips on becoming a copywriter?
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Hey, I'm a little unsure about
all this. Are you pretty easy to work with?
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Just curious, but where are
you located and what time zone are you in?
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Can
I get a refund on my copy if I decide
that I'm not going to finish the
project?
-
If I
have files that are too large to send to
you by email, can you help?
-
If we're working
on a project together, and I add
material, is that considered a revision?
Why do I need to hire a copywriter?
If you're trying to sell your
products or services to business, industry, professionals, or through
direct response mailings the odds are pretty good that you'll need a
copywriter. More importantly, you need one who can create persuasive, high-impact copy that
sells.
You've invested a lot in your company...don't sabotage your
marketing efforts with weak and ineffective copy!
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Hey, how do I copyright my
fantastic idea (or song, or story, or...)?
You're thinking
of copyright, not copywriting. Copyright refers to
the legal rights of an author, composer, playwright, publisher, or
distributor over the work they own. Usually such work is artistic
in nature. You may also be thinking of trademarks or patents for
products or services. Either way, that's not what I do. I
create powerful, persuasive ad copy for companies both large and small.
You can find more information on U.S. Copyright law by visiting the
U.S. Copyright Office
web site.
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How do I know you'll understand
my particular business?
In addition to being a
recognized direct response copywriter, I am also a former newspaper
reporter as well as a published fiction and non-fiction author, a proven
Art Director, and an Editor. If that
weren't enough, I've also written
highly-effective copy for a vast number of
different industries. If I haven't
created copy for your particular business or
industry it's a pretty good bet that I've
written for one that's similar. My
varied experience as a writer, journalist,
traveler, business owner, and consultant
ensures that I can discuss your business on
your terms and provide solutions that
deliver...guaranteed!
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Will you keep information
about my project and my personal data confidential?
Absolutely! I'm a firm
believer in client privacy and strive to ensure your confidentiality by
adhering to a strict
Privacy Policy.
In addition, each client I work with receives a signed and dated
Agreement Not To Disclose upon request. I
never share my client information with anyone, anytime. Period.
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What if it isn't quite right
the first time? Do you charge for revisions?
My revision policy is easy:
I'll make any necessary revisions for thirty-days at no additional
charge, provided the changes are submitted to me before the final
copy has been accepted. Any changes after the final copy has been
accepted, or after thirty days, will be charged a nominal fee based on a
percentage of the original project fee.
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So how long does this whole
copywriting thing take, anyway?
Optimally, I prefer to have
two to four weeks to complete your copy and go through the revision cycle with
you. However, I realize that a project must often be completed
quickly. That's no problem! I don't charge anything extra
for "rush" jobs. If I accept your project, I work hard
to make sure the copy is
on your desk (or in your Inbox) on or before the promised delivery date.
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What exactly is a
copywriter?
A copywriter is both artist
and scientist, salesman and consumer. Simply put, a copywriter
creates persuasive, highly-effective marketing copy for brochures, ads,
radios spots, sales letters and much, much more. But there's more
to being a good copywriter than just writing. The very best
in the business combine the skills of an artist (writing), with the
abilities of a scientist (logic and analysis) to create marketing
materials that appeal to a targeted audience. Great copy should
work as a great sales tool and compel your target market to BUY.
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How much
are your fees?
Generally speaking, my fees are charged on a per-project
basis. I do not charge by the hour for most copywriting projects.
You can review a representative schedule of fees
here. Please note that all
projects are 50% in advance, in two stages.
This is explained in greater detail on my
How I Work
page.
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How can I pay you
for your services?
The most
common method my clients use to pay me is
credit or debit card through PayPal.
In extremely rare instances I do accept
business checks. However,
payments made in this manner can only be
accepted via next-day (or in some cases, 2nd
day) service. The reason for this is
simple: my schedule is carefully balanced to
allow me to accommodate my clients while
still providing the highest level of quality
and service in the industry. When I accept a
project, I'm turning down another one. If a
check is misplaced or lost on the way to my
office, and the client decides replacing it
is too much trouble and declines to complete
the project, I've suddenly lost a
significant chunk of the weekly revenue I
use to support my family. So, to
recap: yes, I'll accept a business
check--but only if it's sent next or
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Do you charge sales
tax and why?
Yes, I charge (and
pay) the current 9.25% Los Angeles County sales tax on
each project I accept. After spending
an inordinate amount of time on paperwork
for clients who requested DVDs or CDs
containing their projects, I made the
decision to charge (and pay) sales tax on
every transaction. In the end,
this saves me time and energy, allowing me
to spend more time writing and less time on
accounting. This means I can charge my
clients (that's you) less for my services,
which actually saves you money.
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If you write a
web page for me, exactly how long is
one page?
Typically, a single
web page is 160 to 175 words. However,
this doesn't mean that if your page calls
for 350 words that I won't write the
appropriate amount of copy. All it
means is that I charge a two-page rate, or
160 x 2, for that particular web page.
Quite often, the client actually does better
in these situations, since the total word
count frequently exceeds my typical
two-page word count.
I consider myself a value-added copywriter
and this is a good--albeit
undramatic--example of me providing "more
than you paid for" service.
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How am I going to get my
business off the ground when you cost so much?
First things first: My
copywriting rates are extremely competitive and very reasonable, and
have remained in the same range for over ten years. But I'll be
blunt: if you can't afford to spend a reasonable amount of money
on your marketing, no matter whom you choose to hire, then you probably
shouldn't start a business. Under-capitalization (along with poor
planning) are two of the main reasons why more than 75% of new
businesses fail in their first year. Keep your day job; save your
money. Or, get a small business loan, borrow from relatives,
whatever it takes. But first and foremost, write a business
plan. Your plan could very well be the difference between
success and failure for your company. Ditto for the marketing plan.
But again, that should come after the business plan.
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Couldn't you do something
really cheap for me, just to try out your services?
Probably not. If your
business is extremely unique, if I'm in the mood or I just like you, or
the sun is shining on the day I hear from you, I might consider it.
Let me emphasize: might. I've learned one thing in
life, and that is that you never know about anything...until you ask!
So
try me, you never know what I'll
say. People have been good to me, and I like to return the favor
when it can be done in a manner which is prudent for everyone involved.
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Can we exchange links?
Maybe. I
have in the past participated in
both link exchanges and barter programs whenever my schedule permits and
it is financially feasible for me to do so.
Send me your link;
I'll review the site and let you know as soon as a I have a free moment.
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I need a graphic designer,
too. Can you help?
Yes. I am not
a graphic designer, but I work closely with a network of print and web site artists
and designers, and have provided referrals for many clients. In the
near future, I will be re-launching my partner site, ExpertWebBuilder.com to provide
affordable, high-tech web design and hosting for companies of all sizes.
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When you turn in my
copy, will there be typos?
Yes and
no. In the initial drafts, you'll
probably see a few typos. This is
nothing to panic about. A draft is raw
copy intended to get your feedback and/or
approval before the final draft is
completed. If the final copy includes
typos, then that is something to be
concerned about, since many people take the
final draft copy and post it directly into
QuarkXPress and Photoshop documents and on
web pages. While typos do appear in
final copy on occasion, it is rare since
the copy is line-edited before it is
submitted to the client.
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Can you give me a few tips on becoming a
successful copywriter?
I probably could, but opinions
on this subject vary wildly and throwing my two cents into the ring
probably won't help you one way or the other. My best advice is to
buy as many books by
copywriting expert Robert W. Bly as
you can. You can click
here to buy most of Bob's
copywriting and marketing books at
Amazon.com. If
you're serious about becoming a copywriter, it's the best investment you
can make.
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Hey, I'm
a little unsure about all this. Are
you pretty easy to work with?
I like
to think of myself as easy to work with.
After all, I'm here to serve your
needs and to complete your project in a
fast, efficient, and productive manner.
So working together isn't just my preference
and my method, it's also the optimum way to
provide you the most value-added service.
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Just
curious, but where are you located, and what
time zone are you in?
I am
located in the San Fernando Valley, part of
Los Angeles County, California, the
second-largest city on the North American
continent. However, I do spend a fair
amount of time working with clients in other
cities across the U.S. I am in the Pacific
Standard Time (PST) zone, or precisely
twenty-three hours time difference from New
Zealand (something I discovered
while working with my first client from that
amazing country!).
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Can I get a refund on
my copy if I decide that I'm not going to
finish the project?
Unfortunately not. When I agree to take on
a project that means I'm usually turning
down another client who wants to make use of
my services. Since my schedule and
deadlines are so tightly structured, having
a client cancel their project doesn't save
me time...it simply means that I wasted time
on a project that will never be completed
and turned away a paying client instead.
Therefore, I do not issue refunds on
incomplete projects for any reason. I
will, however, do whatever rewrites are necessary to
help you complete your project in a timely
and efficient manner. In addition, I will
give you up to 90 days to complete the
project at no additional cost. After
90 days have passed, any deposit or fees are
forfeited.
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If I have files
that are too large to send to you by email,
can you help?
Absolutely! I often have files sent to
me that are too big for conventional email
attachments. Therefore, I use a
terrific service called
SendThisFile.com
which enables me to send
and receive large files over the Internet.
To save time for my clients, I've created a SendThisFile page
right here on
ExpertCopywriter.com
so that they can send files directly from
this web site.
You can get to it by clicking
here.
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If we're working on
a project together, and I add material, is
that considered a revision?
No.
Changing the existing copy to reflect minor
changes is considered a revision.
Adding new material (or notes for new
material) is considered additional copy, and
my standard rates will apply.
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